Shopping Cart

Returns & Exchanges

Sykes Returns Policy

Change of Mind Returns

  • You return an item because you have changed your mind about your purchase, we will offer you a refund provided that:
  • You return the item within 30 days of purchase;
  • The item is in re-saleable condition including that:
    • It is in its original packaging, including instruction manuals and all accessories;
    • It is unused and in its original condition.
    • If these requirements are not satisfied Sykes reserves the right not to offer a refund for change of mind returns.

Other Returns

Sykes will accept product returns and provide you with a refund or repair where:

  • The product is faulty or is not of merchantable quality, or
  • The product is not fit for its intended purpose, or
  • The product does not match the sample or our description; and
  • You can produce your receipt or other adequate proof of purchase.

Sykes reserves the right to:

Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

  • Your original Sykes receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Please return any accessories and manuals supplied with product
  • Change of mind returns do not apply to any custom built products



Sold Out